Quick Answer: Why Is My New SIM Not Working O2?

How do I keep my old number on my new SIM o2?

If you decide to switch to another network, you’ll need to request a PAC code if you want to keep your phone number, or a STAC code if you’d like a new number.

You can request your code by giving us a call on 202, signing in to My O2, or: Texting PAC to 65075, for free, if you want to keep your phone number..

How long does it take for 4g to activate?

Hi, The first time you buy a 4G goodybag it will take up to 24 hours for you to see 4G come through, just like with activations.

How do I keep my old number on my new SIM?

Can I still keep my number if I’m moving to a SIM Only deal? Yes, you can. If you move from one network to another then you need to ask your old network for a PAC code, and give it to your new network within 30 days. Your new network will port your mobile number over to your new SIM.

Do I have to activate my 02 SIM card?

If you’re new to O2, your sim is ready to use straightaway. Just pop it in your device and you’re good to go. If you’re new to O2 and you have a Pay As You Go sim, you’ll need to top up to activate it. If you’re already an O2 customer and you’ve upgraded your device, you might need a different sized sim.

Why is my new SIM not working?

Sometimes dust can get between the SIM and your phone causing communication issues, to remove the dust: Turn off your phone and remove the SIM card. … Replace the battery and turn your phone on without the SIM. Turn your phone off, replace the SIM and restart the phone.

Why is my phone not reading my SIM card?

Some of the problems with the SIM slot that can cause this problem: – SIM Card not inserted properly. – Loose SIM slot resulting in the card losing the connection with the reader of the device. – Accumulation of dust over the slot and SIM card reader making the slot incapable of reading the card properly.

How do I know if my SIM card is working?

Checking Whether the SIM Card Is Working ProperlyCheck whether account balance of the SIM card is insufficient. You can visit carriers’ website or insert the SIM card on a cellphone to check the account balance of the SIM card.Check the SIM card status. Run the display cellular interface-number security command to check security information about the 3G/LTE modem.

Can I activate a SIM without topping up?

No, you won’t be able to activate a sim card without topping up.

How do I transfer my old number to my new SIM card?

How do I transfer my mobile number?Call or text your current provider to request a mobile PAC code. A PAC code should be given to you immediately over the phone or within two hours by text. … Contact your new network and give them the PAC code. … Check the SIM works in your phone and the new number has ported across.

How long does it take for a new SIM card to activate o2?

24 hoursAfter doing this it can take up to 24 hours but is generally quicker. The service will stop on your original sim card and then the process will start to transfer your number & Tariff to the new sized sim card. Keep turning your phone off and on with the new sim card in it to help the process.

How do I activate my new SIM?

Activating a new prepaid SIM.Insert the SIM. Insert the SIM into your device and turn it on.Activation Key and valid ID. Have the activation key (located on the back of your Prepaid Starter Pack) and a valid form of ID on hand.Activate online. Activate your new prepaid SIM through our online service.

How can I change my SIM without changing my number?

So if you want to shift to other operators without changing your number, you can opt for Mobile Number Portability or MNP. Here’s how MNP works. Step 1: To begin with, you need to generate UPC (Unique Porting Code) by sending SMS to 1900.

How long does it take to activate a replacement SIM card?

Sim activations can take upto 24 hours to complete but yes mostly they go though instantly or within 30 minutes ! If possible please take your sim out now and put back after couple of minutes later so that it can look for fresh signal that’s will make process quicker !

Why can’t I log into my o2 account?

If you are having problems logging into the My O2 App, tap on Sign in help button and follow the options there. If you have recently changed your username to an email address at www.o2.co.uk, the PIN you originally set up on the app won’t work. Log into the app with your new username and then reset your PIN.

How do I activate my new SIM card virgin?

Just pop your new SIM into your phone. If you’re asked for a PIN, enter 7890. You’ll get a text, confirming that you’re up and running. All done!

How do I activate my new SIM o2?

You can activate your sim in five simple steps:Pop out the right size sim for your device, put it in and switch it on.Visit the Pay As You Go mobile broadband page.Enter your mobile broadband number and click sign in. … Follow the instructions to register and activate your data.You’re ready to go.

How long does it take for a new SIM card to activate?

It can take anywhere between 1 hour to 24-48 business hours for your SIM Card to activate so we always recommend you keep using your old SIM Card in the meantime.